This article covers a common technical issue in Workshop Software and how to resolve it. Follow the steps below to troubleshoot and fix the problem.
This guide is specific to Mojave(10.14.3). Applications in any other operating systems may vary.
If you are having trouble allowing access to your Mac on TeamViewer please follow this guide.
1. On your desktop press on the Apple symbol on the top left:
2. Then click on System Preferences:
3. Click on the security and privacy icon:
4. Click on the Privacy tab and then the Accessibility option:
5. You may need to click on the lock icon on the bottom left and fill in your login details in order to make changes.
6. Check the box next to TeamViewer:
2. Then click on System Preferences:
3. Click on the security and privacy icon:
4. Click on the Privacy tab and then the Accessibility option:
5. You may need to click on the lock icon on the bottom left and fill in your login details in order to make changes.
6. Check the box next to TeamViewer:
Frequently Asked Questions
What if this does not resolve the issue?
If the problem persists after following the steps above, contact the Workshop Software support team. They can investigate further and help resolve the issue.
Do I need a specific subscription level for this feature?
Some features in Workshop Software are available on specific subscription plans. If you do not see the option described above, check your current plan or contact the Workshop Software team.