Integrating Xero Sync Error Message – Invalid status for modification with Workshop Software connects the two systems so data flows between them without manual entry. Once set up, this integration saves time and reduces the chance of errors when working across platforms. Follow the steps below to configure the integration.
This error comes up after you have previously voided a supplier invoice and entered the invoice into Workshop Software again.
When you void a supplier invoice, the invoice sync over to Xero but in a voided state. So Xero already has a record of that supplier invoice number.
The only way to get around this issue at the moment is to copy the supplier invoice 81721400. See link for how-to – Copy Invoice function).
Once you have copied the supplier invoice put the same invoice number in the reference but with a random character at the end. So instead of 81721400 you would put in 81721400a. You still need to know what the actual reference number is but different enough so that Xero will accept it.
Once you have done this, process invoice 81721400a and void invoice 81721400
Press the Xero button in the top right hand corner.
This will perform a manual sync and push the copied invoice over to Xero.
Good to Know
- If you experience any issues during setup, contact the Workshop Software support team for assistance.
Frequently Asked Questions
What do I do if the integration is not working?
First, check that your credentials are entered correctly and that both systems are accessible. If the issue persists, check the event log in Workshop Software for specific error messages, or contact the Workshop Software support team for assistance.
Can I disconnect this integration later?
Yes. You can disable or disconnect the integration at any time through the integration settings in Workshop Software. Disconnecting does not delete any data that has already been synced.
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