Applying surcharge or Travel cost to a customer invoice

Integrating Applying surcharge ot Travel cost to a customer invoice with Workshop Software connects the two systems so data flows between them without manual entry. Once set up, this integration saves time and reduces the chance of errors when working across platforms. Follow the steps below to configure the integration.

Surcharge or Travel to invoice

How to set up a product for Surcharge or Travel fee  This applies to Xero customers only You will need to set up a product Group To do this go to > Settings > Company Lists > Product Groups > Press the Green  Workshop Software screen showing surcharge or travel to invoice how to set up a product for surcharge or trave... > Name  > Description  > Category > Account ( You will need to speak to your Accountant for that >   Workshop Software screen showing > name > description > category > account ( you will need to speak to your ac…” width=”1601″ height=”96″>

 

<img loading= After you have set up your Product Group then set up your product Go to Products > Press the Blue  Workshop Software screen showing after you have set up your product group then set up your product go to produ... sign > Select Item Code > Description >Group select what you set up as a group > Don’t Upd. Qty toggle change to yes > You will need to speak with your accountant to find out if the fee is GST free or not   Workshop Software screen showing qty toggle change to yes > you will need to speak with your accountant to fin…” width=”1603″ height=”533″>

 

This only applies if you integrate with Xero

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<h3>Good to Know</h3>
<ul>
<li>You can find this option under <strong>Settings > Company Settings</strong> in the left-hand menu.</li>
<li>If you have an accounting integration enabled, this change will sync to your accounting system on the next sync cycle.</li>
<li>You can search for a customer by name, phone number, or email address using the search bar.</li>
<li>If you experience any issues during setup, contact the Workshop Software support team for assistance.</li>
</ul>

<h3>Frequently Asked Questions</h3>
<h4>Can I undo this change to the invoice?</h4>
<p>You can update the invoice again by following the same steps. If the invoice has already been finalised or synced to your accounting system, contact your administrator about the best approach.</p>
<h4>Will this change affect existing invoices for this customer?</h4>
<p>Changes to customer details (such as name, address, or contact information) apply to future invoices. Existing completed invoices retain the details that were on the invoice at the time it was created.</p>
<h4>What is the difference between a cash customer and an account customer?</h4>
<p>A cash customer pays at the time of service, so there is no outstanding balance. An account customer can be invoiced and given payment terms, allowing them to pay later. You can track account customer balances through the customer balances report.</p>

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