Workshop Software includes built-in messaging features that let you communicate with customers directly from the system. This guide walks you through how to email attachment size limit.
When attaching images or files to an email invoice, there is a maximum size 5MB limit. Going over this limit will stop the email from being sent. This guide will show you how to resize the image.
You can compress image sizes to attach more to the email.
1. Open the picture you want to compress in Microsoft Photos.
2. Click the ‘Three Dots’ option button on the right of the picture.
3. Select the Resize Option.
4. Select ‘Define custom dimensions’
5. Leave ‘Maintain aspect ratio’ ticked and lower the Quality.
6. Save the resized copy.
7. Locate your resized photo and attach this to the customer email.
Good to Know
- Make sure you click Save after making your changes. If you navigate away before saving, your changes will be lost.
Frequently Asked Questions
Do I need a specific subscription level for this feature?
Some features in Workshop Software are available on specific subscription plans. If you do not see the option described above, check your current plan or contact the Workshop Software team.