Public Booking Diary – Setting up Appointment Types

Setting up Appointment Types is essential for customers who want to use the Public Booking Diary feature. Appointment Types determine the services your customers can book and ensure the diary functions seamlessly.

 
Note: The Public Booking Diary feature is available exclusively to Gold Subscribers. To upgrade or learn more about this feature, you can upgrade directly from your account or contact your Account Manager for assistance.

Steps to Set Up Appointment Types

Navigate to Public Booking Settings

Go to Settings > Public Booking on the bottom left-hand side menu of Workshop Software.

Workshop Software screen showing steps to set up appointment types navigate to public booking settings go to s...

1) Add a New Appointment Type

In the Appointment Types section, click the plus (+) button on the right-hand side.

Workshop Software public booking diary - setting up appointment types showing new appointment type in the appointment type...

Fill in the Appointment Type Details

You can create as many appointment types as needed.
To make sure that your appointment type syncs to VVGarage you must fill out all 3 fields:

Estimated Hours: This must be greater than 0.
Product Code: This must be a valid Workshop Software LABOUR product.
Description: Enter the name of the service or appointment type.

Workshop Software public booking diary - setting up appointment types showing name of the service or appointment type

2) Select a Valid Product Code

When choosing a product code, ensure you select a valid Workshop Software product from the options provided. Valid product codes will display a black product tag icon on the left-hand side.

Workshop Software screen showing valid product codes will display a black product tag icon on the left-hand side

Workshop Software public booking diary - setting up appointment types step 5 of 5

3) Save Your Changes

Once all details are entered, click Save to finalise the appointment type.

Watch the Customer Online Bookings Demo video to see how your customers can book into your workshop in seconds. This provides a quick and efficient way to understand the feature in action:

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