Integrating register tires with DOT/TIN with Workshop Software connects the two systems so data flows between them without manual entry. Once set up, this integration saves time and reduces the chance of errors when working across platforms. Follow the steps below to configure the integration.
1. Create a new invoice: https://staging.workshopsoftware.com/knowledge-base/help-desk-and-guides/create-a-workshop-customer-invoice 2. Add a customer and a vehicle. 3. Select your tire/tires. 4. Press the ‘star’ button on the right hand side of the tire item.
5. Press ‘Add DOT/TIN’.
6. Fill out the required information:
7. Press save.
8. You should then get a green bar at the top of the screen that says ‘Tire Registration Saved’.
9. Press ‘Process’ at the bottom right of the page.
10. It will ask if you are sure – Press Yes.
11. The Tire Registration form will now appear with all the pre-filled information about your customer and their vehicle. If any of these required fields are incomplete you MUST fill these in. If these are not complete the tire will not be registered.
12. Press Register.
13. A green bar should appear at the top of the screen that says ‘Tire Registration Sent’. This registration should now appear in the Tire Metrix portal. If there is an error it means that you have not filled out all the fields. If you believe you have filled out all the fields and are still getting an error please email support@workshopsoftware.com.
If your tire registration has been successful please stop here.
If you have NOT successfully registered your tire/s this guide will walk you through how to register a tire once the invoice has already been processed:
https://staging.workshopsoftware.com/knowledge-base/automotive-integrations/register-dot-tin-on-a-processed-invoice
Good to Know
- Make sure you click Save after making your changes. If you navigate away before saving, your changes will be lost.
- If you experience any issues during setup, contact the Workshop Software support team for assistance.
- This setting can be toggled on or off at any time. The change takes effect immediately once you click Save.
Frequently Asked Questions
What do I do if the integration is not working?
First, check that your credentials are entered correctly and that both systems are accessible. If the issue persists, check the event log in Workshop Software for specific error messages, or contact the Workshop Software support team for assistance.
Can I disconnect this integration later?
Yes. You can disable or disconnect the integration at any time through the integration settings in Workshop Software. Disconnecting does not delete any data that has already been synced.