QuickBooks Online – You and System Administration were working on this at the same time

Integrating QuickBooks Online – You and System Administration were working on this at the same time with Workshop Software connects the two systems so data flows between them without manual entry. Once set up, this integration saves time and reduces the chance of errors when working across platforms. Follow the steps below to configure the integration.

The follow article came from this link: https://community.intuit.com/questions/1128440-who-is-the-system-administrator-that-shows-up-in-the-audit-log “Hello <name>!  The System Administrator is our engineers working hard to improve our QBO product.  Rest assured, we are not changing your data or anything in your company. Those edits you are seeing done by System Administration are merely our product code being updated internally. When we update that code it pushes it out to your company so that you can reap all the benefits of the new features when we release them. You can always find update information on our bog at http://quickbooks.intuit.com/blog/.  It’s a great idea to make it one of your Favorites.  Thank you for reaching out to the Community Team for support.” Basically, this means that, while the QBO developers are working on the Quickbooks Online software, you cannot sync Workshop Software with Quickbooks. This is not an issue. It just means that you will need to try the sync again in a couple of hours.

Good to Know

  • If you experience any issues during setup, contact the Workshop Software support team for assistance.

Frequently Asked Questions

What do I do if the integration is not working?

First, check that your credentials are entered correctly and that both systems are accessible. If the issue persists, check the event log in Workshop Software for specific error messages, or contact the Workshop Software support team for assistance.

Can I disconnect this integration later?

Yes. You can disable or disconnect the integration at any time through the integration settings in Workshop Software. Disconnecting does not delete any data that has already been synced.

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