Integrating What does the MYOB error of “Maximum Allowed Character for Name” mean? with Workshop Software connects the two systems so data flows between them without manual entry. Once set up, this integration saves time and reduces the chance of errors when working across platforms. Follow the steps below to configure the integration.
The reason for this error is that MYOB has a 20 character limit in the name fields.
Please check the customer profile in Workshop Software and ensure all name fields have 20 characters or less.
Update the customer profile, don’t forget to save the changes you have made.
Then do a manual sync to force and update between Workshop Software and MYOB this will push the updated customer profile over to MYOB and an associated invoices/payments that have not synced across.
Good to Know
- Make sure you click Save after making your changes. If you navigate away before saving, your changes will be lost.
- If you experience any issues during setup, contact the Workshop Software support team for assistance.
Frequently Asked Questions
What do I do if the integration is not working?
First, check that your credentials are entered correctly and that both systems are accessible. If the issue persists, check the event log in Workshop Software for specific error messages, or contact the Workshop Software support team for assistance.
Can I disconnect this integration later?
Yes. You can disable or disconnect the integration at any time through the integration settings. Disconnecting does not delete any data that has already been synced.
Related Articles
- MYOB Error – Maximum allowed characters for CompanyName is 50
- MYOB Error – Access Denied
- MYOB Error – field not found