Connect Workshop Software and Podium for seamless communication
Workshop Software’s integration with Podium helps you communicate with your customers faster, smarter, and more effectively—right from your existing workflow.
The answers are ready before the question has been asked
Fast, two-way SMS communication directly from your job management system
Seamless two-way texting
Send and receive SMS messages directly from Workshop Software
Real time updates
Customers get instant updates and can reply in real time
Enhanced customer experience
See customer and job info before answering the phone
Everything you need, at a glance
When a customer texts or calls, Podium pulls their details from Workshop Software, giving your team instant context. Send service updates, inspection reports, and review requests without leaving your workflow. It’s a faster, more personal way to keep customers informed and jobs moving.
View all your job details in one place:
Customer Information
Job status
Inspection Reports
Invoices
Let Podium do the work
Podium automates key customer updates—like booking confirmations, vehicle arrivals, and service reminders—so your team spends less time chasing customers. Send texts instantly, avoid missed calls, and speed up approvals. Every message syncs with Workshop Software, creating a single source of truth across your team. The result? Less admin, smoother workflows, and happier customers.
What is Podium?
Podium is a messaging platform that helps local businesses manage customer communication.
Handle all customer texts, calls, voicemails, and messages in one place—so your team stays organised and responsive.
Seamless SMS updates
Automatically send booking confirmations, inspection reports, and service reminders to keep customers informed at every step.
Modernised workflow
With full Workshop Software integration, Podium helps you reduce phone calls, speed up approvals, and deliver a faster, more efficient customer experience.
Ready to streamline your workshop?
Join thousands of global workshops and create the efficient, optimised and hands-off workshop you always imagined.