To Our Valued Workshop Software Customers,
As 2025 draws to a close, the entire team at Workshop Software wants to extend a massive and heartfelt thank you. This year has been truly extraordinary, and it is thanks to your continued support, feedback, and partnership that we can confidently say 2025 has been our best year ever.
We invite you to watch this special message from James, where he reflects on the incredible journey of the past 12 months and shares a glimpse of what’s to come.
A Year of Unprecedented Innovation
The past year has been defined by significant growth and an unwavering commitment from our development team to deliver a world-class product. Our goal is simple: to elevate your workshop to the next level.
We are incredibly proud to announce that we released a total of 213 updates, improvements, and fixes over the last 12 months. This massive effort included several major, game-changing releases:
| Feature | Description | Impact on Your Workshop |
| New User Interface (UI ) | A fresh, modern, and intuitive design across the platform. | Improved user experience and efficiency. |
| WorkshopPay | A phenomenal new payment solution integrated directly into the software. | Streamlined payment processing and faster transactions. |
| WorkshopData | Next-level data access for all your technical data. | Enhanced accuracy, reduced manual lookups, and elevated service quality. |
| Mobile App Enhancements | Major updates including the addition of the Booking Diary and a host of other new features. | Greater flexibility and control over your schedule, even when you’re away from the desk. |
| Podium Integration | A cool, new integration with Podium to enhance customer communication and reviews. | Improved customer engagement and stronger online reputation. |
Unwavering Support and Performance
Product innovation is only one part of the story. We have also invested heavily in the people and infrastructure that support your business every day.
- Team Growth: We have grown our team massively across all departments—development, account management, sales, and support—to ensure we can continue to deliver a better product and service experience.
- WorkshopAssist: We launched WorkshopAssist, an amazing new resource that provides help guides, resources, announcements, and a direct line of communication with us, all from inside your Workshop Software application. If you haven’t explored the knowledge base within Workshop Assist, we highly recommend you do!
- Best-Ever Performance: We are thrilled to report that our system performance has been exceptional, with 100% uptime. The speed and reliability of Workshop Software is the best it has ever been.
- Brand new Website: Released a brand new website to deliver easier naviagation, better performance and enabling you to find what you need quicker.
Looking Ahead to 2026
While 2025 will be hard to top, we are already looking forward to an even more exciting 2026.
We have a major update scheduled for the end of January, and while we can’t reveal all the details just yet, we can promise one or two “next level, show stopping” improvements that will once again elevate your workshop’s capabilities. Stay tuned for more information in the new year!
From all of us at Workshop Software, we wish you, your family, and your team a Merry Christmas and a Fantastic New Year. Thank you for being a part of the Workshop Software family. We are so proud to help elevate this industry and deliver the tools you need to succeed.
We can’t wait to see what we achieve together in 2026!
James and the Workshop Software Team
